Practical ideas and straightforward advice to help you run a better service business.
You didn’t start a contracting business because you love algebra, spreadsheets, or staring at a blinking cursor on a blank invoice. You started it because you are an expert at what you do—whether that’s fixing a burst pipe at 2 AM, landscaping a backyard oasis, or rewiring a historic home. But…
Read articleYou’re staring at a half-finished estimate for a bathroom remodel. You know exactly how long it should take, but you also know that old plumbing has a nasty habit of turning a two-hour job into a two-day nightmare. Do you charge by the hour to protect yourself, or give a flat fee to win the…
Read articleIt is the moment every service professional dreads and desires in equal measure: the moment the customer asks, "So, how much is it going to cost?" If you are like most small business owners in the home service industry, you probably crunch the numbers, calculate your labor burden, add your…
Read articleYou hired a new tech for $25 an hour. You bill him out at $45 an hour. On paper, you’re making a $20 profit for every hour he works. So why is the company bank account essentially flatlining at the end of the month? It’s the most common math error in the home service industry, and it kills more…
Read articleThere’s a silent killer in the service industry, and it smells like stale coffee, cheap air freshener, and burning gasoline. It’s called "windshield time." If you run a service business—whether you’re fixing HVAC units, landscaping backyards, or grooming pets—you know the struggle. You quote a…
Read articleMaster the art of client management and session scheduling to build a thriving photography business. Learn proven strategies for streamlining workflows, maintaining professional relationships, and maximizing your booking efficiency. Building Strong Client Relationships from Day One Success in…
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