How do I change or cancel an unpaid payment request?

You can adjust or delete an unpaid payment request from its invoice in WorkQuote.

1. Open the invoice with the payment request.
2. Choose the option to adjust the requested amount or delete the request.
3. Complete the change.

The change automatically appears on the customer’s invoice too. Creating a new payment request replaces the previous unpaid request.

Deleting a request does not refund a payment that has already been made. Refunds are handled through your Stripe account.